Focus on What Really Matters
We’ve got your back in customer service—streamlining the boring stuff and leveling up what truly counts. From start to finish, we unify and transform Enterprise CX like pros.
#End2EndSolution #GenAI #ConversationalAssistants
+50%
cases resolved at
first contact
LiliResolve
Virtual agents powered by Al Generativa to increase first contact resolution
Learn more7x
more than
capacity
LiliAssist
We generate assistance for your agents and centralize all conversations in a single view (platform).
7X
more capacity
100%
of the calls
are analyzed
LiliAnalyze
We analyze the performance of human agents and conversations with users to improve service and provide you with key insights to make better business decisions.
100%
of the calls
are analyzed
+50%
cases resolved at
first contact
LiliResolve
Virtual Agents Supercharged with Generative AI
Crush first-contact resolutions with smarter, faster virtual agents.
7x
productivity of
the human advisors
Lili Assist
Bridging Virtual and Human Interactions Sync virtual agents, human agents, and end customers to slash operational times and elevate customer experiences.
100%
of the conversations
are analyzed
LiliAnalyze
Dive deep into conversations between human agents and customers to uncover key trends and enhance your service quality.
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And you... How do you talk to your customers?Dare to speak differently
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Having ISO 27001, ISO 27017, ISO 27018, SOC Typel and SOC Type 2 certifications confirms that we have implemented best practices in information security processes in accordance with the standards established by international organizations such as the American Institute of CPAs ICPA and ISO.Vozy is committed to ensuring its customers high standards in cybersecurity compliance to provide its services worldwide.